Terms and Conditions

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions

For the purposes of this Terms and Conditions:

• Account refers to the unique account created for You upon purchase of a License or as provisioned by the Company, identified by Your email address and protected by Your Account Credentials.
• Account Credentials means Your email address and Password, used to authenticate Your identity and access Your Account.
• Account Holder means the individual who creates or is assigned the Account at the time of License purchase, and who bears responsibility for the Account and its use.
• Affiliate  means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company  (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Vue PDF Viewer.
• Country  refers to: Singapore
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• License refers to the Commercial License Agreement governing Your use of the Software, available at https://www.vue-pdf-viewer.dev/license .
• Password refers to the secret string chosen by You on first login or subsequently changed by You, used in combination with Your email address to authenticate Your identity when accessing the Service.
• Personal Data  is any information that relates to an identified or identifiable individual.
• Service  refers to the Website.
• Software refers to the Vue PDF Viewer software component, as described in the Commercial License Agreement.
• Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
• Website  refers to Vue PDF Viewer, accessible from https://www.vue-pdf-viewer.dev/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your Personal Data, including Your email address, hashed password, login activity, and device information, when You use the Service. It also tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Relationship Between Governing Documents

Your use of the Service is governed by three complementary documents: these Terms and Conditions, the Commercial License Agreement, and the Privacy Policy. Together, these documents form the complete agreement between You and the Company.

These Terms govern Your use of the Website, Your Account, and Your general relationship with the Company. The Commercial License Agreement governs Your rights and obligations regarding the Software. The Privacy Policy governs the collection, use, and protection of Your Personal Data.

In the event of any conflict between these Terms and the Commercial License Agreement regarding the use of the Software, the Commercial License Agreement shall prevail. In the event of any conflict between these Terms and the Privacy Policy regarding the handling of Personal Data, the Privacy Policy shall prevail. In all other cases of conflict, the document most specific to the subject matter in question shall prevail.

License and Account Relationship

Your Account is linked to Your License. Your License is perpetual, meaning Your right to use the versions of the Software released during Your active support period does not expire.

Your Account will remain accessible for as long as You comply with these Terms, regardless of whether Your support period is active or has ended. Expiry of Your support period does not affect Your ability to access Your Account, manage Your License Keys, or use previously released versions of the Software.

While Your support period is active, You will have access to Software updates, new releases, and support services. After Your support period ends:

(a) You may continue to access Your Account and use all versions of the Software released during Your active support period;
(b) You will no longer receive Software updates, new feature releases, or support services; and
(c) You may renew Your support period at any time to regain access to updates and support.

A single License may not be used to create or maintain more than one Account, unless the License type expressly permits multiple seats. Where a multi-seat License is purchased, the License holder is responsible for all Accounts created under that License.

User Accounts

Account Creation and Activation

An Account is automatically created for You when You purchase a License through the Service, using the email address You provide at the time of purchase. The Company may also create an Account on Your behalf at its discretion.

Upon Your first login, You will be required to set a Password. You will not be able to access Your Account until a Password has been set. Once a Password is set, You are solely responsible for its confidentiality and security.

You represent and warrant that the email address provided during purchase is accurate, current, and belongs to You. Failure to maintain accurate account information constitutes a breach of these Terms, which may result in suspension or termination of Your Account.

Account Security

You are solely responsible for maintaining the confidentiality and security of Your Account Credentials. You agree to:
(a) set and maintain a strong Password that You do not use for any other online service, and promptly update it if You believe it has been compromised;
(b) not disclose Your Account Credentials to any third party or permit any other person to access the Service using Your Account Credentials;
(c) immediately notify Us at support@vue-pdf-viewer.dev upon becoming aware of any unauthorized access to or use of Your Account, or any other breach of security; and
(d) not attempt to circumvent, remove, alter, or disable any watermark, license validation mechanism, or other technical protection measure applied by the Software.

You acknowledge and agree that You are fully responsible for all activities that occur under Your Account, whether or not authorized by You. The Company shall not be liable for any loss or damage arising from Your failure to comply with the above obligations.

Account Ownership

Each Account is associated with the email address provided at the time of purchase.

For Developer Licenses, the Account is personal to the individual License holder. You may not share Your Account Credentials with any other person.

For Organization Licenses, the Account is held on behalf of the organization. The individual who creates the Account (the "Account Holder") may designate authorized personnel within the organization to access the Account for the purposes of License Key management, support, and Software downloads. The Account Holder is responsible for:
(a) ensuring that all designated personnel comply with these Terms;
(b) all activities that occur under the Account, regardless of which authorized person performed them; and
(c) revoking access from any individual who leaves the organization or no longer requires access.

An individual may hold more than one Account where each Account is associated with a separate License purchase (for example, a contractor purchasing separate Licenses on behalf of different clients). Each Account must use a unique email address.

Account Credentials and License Keys

For Developer Licenses, Your Account Credentials are personal to You and must not be shared with any other person.

For Organization Licenses, Account Credentials may be shared with authorized personnel designated by the Account Holder, solely for the purposes of managing the License through the Service. The Account Holder remains responsible for the security of the Account Credentials and must update the Password promptly if any authorized person leaves the organization or is no longer authorized.

Your License Key is separate from Your Account Credentials. Distribution of Your License Key to developers within Your organization or project team is permitted to the extent authorized by Your License type, as described in the Commercial License Agreement. You remain responsible for all use of Your License Key, including use by developers to whom You have distributed it.

Unauthorized Account Creation

Any attempt to create an Account by circumventing the License purchase process, including but not limited to exploiting technical vulnerabilities, using fraudulent payment information, or impersonating another user, constitutes a material breach of these Terms and may result in immediate termination of the Account, revocation of any associated License Keys, and legal action where appropriate.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

Termination by the Company

Your Account will remain active for as long as You comply with these Terms. We may suspend or terminate Your Account only in the following circumstances:
(a) You materially breach these Terms and Conditions, the Commercial License Agreement, or the Privacy Policy (for example, by sharing Your Account Credentials in violation of these Terms, violating usage restrictions, or redistributing the Software), and fail to remedy such breach within fourteen (14) days of written notice from Us;
(b) You engage in fraudulent activity, unauthorized access, or any conduct that threatens the security or integrity of the Service;
(c) You breach the usage restrictions set out in the Commercial License Agreement, including unauthorized removal or circumvention of watermarks; or
(d) as required by applicable law or regulation.

In the case of clauses (b) and (c), termination may be immediate and without prior notice. In the case of clause (a), the Company will provide written notice and a reasonable opportunity to cure before termination takes effect.

Upon termination, Your right to use the Service will cease immediately. All associated License Keys and Account Credentials will be revoked.

Termination by You

You may request deletion of Your Account at any time by contacting Us at support@vue-pdf-viewer.dev. Upon receiving Your request, We will:
(a) deactivate Your Account and revoke access to the Service; and
(b) delete or anonymize Your Personal Data within thirty (30) days of the request, except where retention is required by applicable law or for legitimate business purposes (such as fraud prevention or enforcement of these Terms).

You acknowledge that:
(i) deletion of Your Account is irreversible;
(ii) You will lose access to License Key management and any support services associated with Your Account;
(iii) Your perpetual right to use versions of the Software released during Your active support period survives Account deletion, but You will no longer be able to retrieve License Keys or access support through the Service; and
(iv) the Company shall not be liable for any loss of data resulting from Account deletion.

Termination or deletion of Your Account does not entitle You to a refund of any License fees paid, except where required by applicable law.

Effect of Termination

Upon termination by the Company for breach, all licenses granted to You under these Terms and the Commercial License Agreement shall immediately terminate. Upon voluntary deletion by You, Your perpetual license rights survive as described above. Sections relating to Limitation of Liability, Disclaimer, Governing Law, Data Retention, and any other provisions that by their nature should survive termination shall survive.

Data Retention

The Company retains Your Personal Data only for as long as is necessary for the purposes set out in Our Privacy Policy and as required by applicable law, including the Personal Data Protection Act 2012 of Singapore (PDPA). Specifically:
(a) Account information (email address, hashed password) is retained for the duration of Your active Account and deleted within thirty (30) days of Account deletion, unless retention is required by law;
(b) transaction and license records may be retained for up to seven (7) years for accounting, tax, and legal compliance purposes;
(c) server logs containing login timestamps and IP addresses are retained for a reasonable period for security and fraud prevention purposes; and
(d) in the event of a dispute or legal proceeding, relevant data may be retained until the matter is fully resolved.

For further details on how We collect, use, and protect Your data, please refer to Our Privacy Policy.

Security and Breach Notification

Security

The Company implements commercially reasonable technical and organizational measures to protect Your Account Credentials and Personal Data, including encryption of passwords at rest and in transit. However, no method of electronic transmission or storage is completely secure, and We cannot guarantee absolute security.

Breach Notification

In the event that the Company becomes aware of a data breach that is likely to result in significant harm to You, We will:
(a) notify affected users without undue delay and, where required by applicable law, of becoming aware of the breach;
(b) notify the relevant data protection authority as required under the PDPA or any other applicable data protection legislation; and
(c) provide You with information regarding the nature of the breach, the data affected, and the measures taken or proposed to address the breach.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about this Terms and Conditions, You can reach out to us directly at support@vue-pdf-viewer.dev